Legal

Privacy Policy

How Gas Man LLC handles information when you browse our website, call for service, or schedule gas, propane, and rural plumbing work.

Introduction

Gas Man LLC ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us for gas line, propane, vaporizer, plumbing, and pump services.

This policy applies to information collected through gasmanllc.com and related pages, as well as information you provide when requesting estimates or scheduling field service.

Information We Collect

Because Gas Man LLC primarily serves customers by phone and on-site field work, most personal information we receive is information you choose to share when contacting us or during a service visit.

We may collect the following types of information:

  • Contact details such as your name, phone number, property address, and service location
  • Service-related details including system type, property use (residential, commercial, or agricultural), symptoms, photos, and repair history you provide
  • Communications such as call notes, messages, scheduling preferences, and follow-up records
  • Website usage data such as browser type, device information, pages visited, and approximate location derived from IP address
  • Cookies or similar technologies used for basic site functionality, performance, and analytics where enabled

How We Use Your Information

We use collected information to operate our business and deliver the services described on this website, including:

  • Responding to calls, estimate requests, and service inquiries
  • Scheduling site reviews, inspections, repairs, and installations
  • Providing safety guidance related to gas, propane, and plumbing systems
  • Preparing estimates, invoices, and service documentation
  • Improving our website, service quality, and customer communication
  • Complying with legal, regulatory, insurance, and safety obligations

How We Share Information

We do not sell your personal information. We may share information only when reasonably necessary to provide services, operate our business, or comply with law.

Examples include sharing job details with technicians, sharing billing information with payment processors, or disclosing information when required by law, court order, or to protect safety.

If we use third-party website hosting, analytics, or communication tools, those providers may process limited technical or contact information on our behalf under their own privacy terms.

Cookies & Website Analytics

Our website may use cookies and similar technologies to remember preferences, maintain session functionality, measure traffic, and understand how visitors use our pages.

You can control cookies through your browser settings. Disabling cookies may affect certain website features. Where required by law, we will provide appropriate notice and choices regarding non-essential cookies or tracking technologies.

Data Retention & Security

We retain information only as long as needed to provide services, maintain business records, resolve disputes, and meet legal or safety requirements. Retention periods may vary depending on the type of record, such as estimates, invoices, or service notes.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, phone system, or storage method can be guaranteed completely secure.

Your Privacy Choices & Rights

Depending on your location, you may have rights to request access to, correction of, or deletion of certain personal information we maintain, subject to legal and operational exceptions.

To make a privacy request or update your contact preferences, call (515) 349-7770. We may need to verify your identity before fulfilling certain requests.

You may opt out of non-essential marketing communications from us at any time by asking us directly during a call or follow-up communication.

Children's Privacy

Our website and field services are intended for adults and property owners or authorized representatives. We do not knowingly collect personal information from children under 13.

If you believe a child has provided us personal information, please contact us so we can take appropriate steps to delete it.

On-Site Service & Safety Records

During gas, propane, vaporizer, plumbing, or pump service, our technicians may document property conditions, equipment details, test results, and safety observations. These records help ensure proper repairs, future service, and compliance with professional standards.

Service records may be retained as part of our normal business operations and may be referenced if you request follow-up work or warranty support related to a prior job.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The "Last updated" date above shows when this policy was last revised.

Material changes will be posted on this page. Continued use of our website after an update means you accept the revised policy.

Contact Us

For privacy questions or requests regarding your information, contact Gas Man LLC by phone at (515) 349-7770.

When calling, please identify your request as a privacy matter so we can route it appropriately.

Call Today

Privacy Questions?

Call (515) 349-7770 and ask to speak with us about your information.

Call Gas Man LLC — (515) 349-7770